If you are unable to enable Remote Control on the Kasa app, there could be several reasons why. Here are some possible reasons and solutions:
Poor network connection: Ensure that your mobile device and TP-Link device are connected to a stable and strong network connection. Poor network connection may affect the remote control feature.
Device compatibility: Check whether your TP-Link device supports the remote control feature on the Kasa app. Not all TP-Link devices support this feature, so make sure you are using a compatible device.
Firmware update: Ensure that your TP-Link device is running the latest firmware version. To check for firmware updates, go to the device settings on the Kasa app, and select "Firmware Update". If an update is available, install it and try enabling remote control again.
App version: Ensure that you have the latest version of the Kasa app installed on your mobile device. You can check for updates on the app store or Google Play Store.
Account registration: Ensure that you have registered an account on the Kasa app and logged in with your credentials. Remote control requires you to have a registered account on the app.
VPN or Firewall: Check if there is a VPN or firewall enabled on your network. If so, try disabling it temporarily and see if the remote control feature works.
If you have tried all these solutions and are still unable to enable Remote Control on the Kasa app, you may need to contact TP-Link customer support for further assistance.
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