Fail to setup main Deco

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If you are experiencing difficulties setting up your main Deco unit, here are some steps you can take to troubleshoot the issue:

  1. Check the power source: Ensure that the main Deco unit is plugged into a power source and that the power source is working properly.

  2. Reset the main Deco: Use a pin or paperclip to press and hold the reset button on the back of the main Deco unit for about 10 seconds until the LED light flashes orange. Then release the button and wait for the LED light to turn solid red, indicating that the Deco is resetting. After the Deco has reset, try setting it up again.

  3. Check the network cables: Ensure that the network cables are properly connected to the main Deco unit and that the cables are not damaged.

  4. Disable VPN or proxy: If you are using a VPN or proxy, disable it and try setting up the main Deco unit again.

  5. Use a different device: If you are using a mobile device to set up the Deco, try using a different device, such as a laptop or tablet, and see if the issue persists.

  6. Use the Deco app: Make sure you are using the latest version of the Deco app and that the app is compatible with your device. Try reinstalling the app and setting up the main Deco unit again.

  7. Contact TP-Link customer support: If none of the above steps resolve the issue, contact TP-Link customer support for further assistance or to inquire about warranty service.

Keep in mind that the setup process for Deco units can vary depending on the model and firmware version. Refer to the user manual or online support resources for specific instructions on how to set up your particular model of Deco.


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