What should I do if my internet connection is slow?

NC Mar 20, 2023

If your internet connection is slow, here are some steps you can take to troubleshoot and potentially improve your internet speed:

Check your internet speed: Use a speed test tool such as speedtest.net or Google's speed test to check your internet speed. If your speed is significantly lower than what you are paying for, contact your internet service provider (ISP) to troubleshoot.
Restart your modem and router: Sometimes, restarting your modem and router can help to improve internet speed. Unplug both devices, wait for about 30 seconds, and then plug them back in.
Move your router: If your router is located far away from your devices or has obstacles such as walls in between, it can weaken the signal and reduce internet speed. Try moving your router closer to your devices or to a more central location in your home.
Check for interference: Other devices that emit radio frequencies, such as cordless phones, microwaves, and Bluetooth devices, can interfere with your Wi-Fi signal and reduce internet speed. Try moving these devices away from your router or disabling them temporarily.
Update your router's firmware: Updating your router's firmware to the latest version can fix bugs and improve performance.
Disable bandwidth-hogging apps and devices: Streaming services, online gaming, and other bandwidth-intensive activities can slow down your internet speed. Try closing or pausing these apps and disconnecting devices that are not in use.
Upgrade your internet plan: If you consistently experience slow internet speed, consider upgrading your internet plan with your ISP.

Note: If you are not comfortable with any of these steps, contact your ISP or a professional technician for assistance.