Google Cloud has recently launched a suite of AI tools designed specifically for retailers. These tools are aimed at helping retailers to optimize their operations, enhance customer experiences, and boost their bottom line. Here are some of the key features of the new AI tools:
Recommendations AI: This tool uses machine learning algorithms to provide personalized product recommendations to customers. It analyzes customer data, such as purchase history and browsing behavior, to suggest products that the customer is most likely to be interested in.
Vision API Product Search: This tool allows retailers to create a product search engine that can recognize and match images of products. This can help retailers to improve their visual search capabilities and make it easier for customers to find the products they are looking for.
Contact Center AI: This tool uses natural language processing (NLP) to enable retailers to automate their customer service operations. It can handle common customer inquiries and provide personalized recommendations to customers based on their preferences and purchase history.
Recommendations AI for Recommendations AI for Retail: This tool allows retailers to create custom recommendation models based on their own data. Retailers can use this tool to fine-tune their recommendations and make them more personalized to their customers.
Overall, these new AI tools from Google Cloud are designed to help retailers to enhance their customer experiences, streamline their operations, and ultimately drive more sales.